Effective Date: October 29, 2025
Last Updated: October 29, 2025
Encore Catering & Banquet Center (“Encore,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://encorebanquets.com, submit forms, or otherwise interact with our services.
1. Information We Collect
We collect information from you when you visit our website, complete an event inquiry form, or communicate with us by phone, email, or in person.
A. Personal Information
When you contact us or submit a form, we may collect:
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Your name
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Email address
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Phone number
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Event date and type
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Guest count and preferences
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Any message or details you voluntarily provide
B. Non-Personal Information
When you use our website, we may automatically collect:
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IP address
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Browser type and version
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Pages viewed, date and time of visit
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Referring website or search query
We use this data to improve website performance and user experience.
2. How We Use Your Information
Encore may use the collected information to:
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Respond to your inquiries or event requests
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Provide catering, banquet, and event services
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Send confirmations, estimates, or invoices
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Improve our website and customer service
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Send occasional updates, event offers, or promotions (only with your consent)
We do not sell, rent, or trade your personal information.
3. How We Share Information
We may share limited information:
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With trusted third-party service providers (e.g., email or web hosting providers) who assist in operating our business.
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As required by law, regulation, or legal process.
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To protect our rights, safety, or property.
All third-party partners are bound by confidentiality and data-protection agreements.
4. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined above or as required by applicable law.
5. Cookies and Tracking
Our website may use cookies, analytics, or tracking technologies to enhance your experience.
Cookies do not grant us access to your computer or personal information beyond what you voluntarily provide.
You may disable cookies in your browser settings at any time.
6. Email Communications
If you provide your email address (e.g., through an inquiry form or contest like Chef Bobby’s Bubble Game), we may send:
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Booking confirmations or event details
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Promotions, newsletters, or event invitations
You can unsubscribe anytime using the “unsubscribe” link in our emails or by contacting us directly.
7. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, alteration, disclosure, or destruction.
However, no online system is completely secure, and we cannot guarantee absolute security.
8. Your Rights and Choices
Depending on your location, you may have rights to:
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Request access to or correction of your personal data
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Request deletion of your personal data
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Withdraw consent for marketing communications
To make a privacy-related request, contact us using the information below.
9. Children’s Privacy
Encore does not knowingly collect personal information from individuals under the age of 16.
If we become aware that a child has provided us information, we will delete it promptly.
10. External Links
Our website may include links to external sites (e.g., social media, event partners).
We are not responsible for the content or privacy practices of those websites.
11. Updates to This Policy
Encore may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated “Effective Date.”
We encourage you to review this page periodically for the latest information.
12. Contact Us
If you have any questions or requests regarding this Privacy Policy or your data, please contact:
Encore Catering & Banquet Center
21801 E 9 Mile Rd
St. Clair Shores, MI 48080
(586) 772-0450
https://encorebanquets.com
